Collection of medical expense claims

Collection of medical expense claims

A healthcare specialist is also an entrepreneur in addition to a care provider. Getting your expense claims paid in a timely manner is important for your liquidity. Outsourcing it to a professional and ISO 27001 certified collection partner provides security and relieves you.

The processing of medical personal information carries with it great responsibility, after all. It is at all times of importance that the privacy of your patients is safeguarded.

The tone that makes the music

Thanks to our years of experience, we have learned that one customer is not like another. While one customer reacts well to an email, the other appreciates a telephone call. Listening carefully, personal attention and our years of experience ensure the best result.

Possible outcomes

We normally always start a collection procedure by amicable means. This trajectory has four possible outcomes:

  • Direct payment
    Your patient pays the total claim, including interest and collection costs, immediately following our action.
  • Payment scheme
    Your patient does not have the option of paying the claim at once. In consultation, we then make payment arrangements with the patient in question and monitor compliance.
  • Compromise
    It occurs that the outstanding payment appears to be related to disagreement about the quality of the delivery or related matters. In such cases we attempt to act as an intermediary and arrive at a compromise acceptable for both parties.
  • No response whatsoever
    Of course, it may happen to us just like it did to you and we may also not get any response. In that case we will inform you about the legal feasibility of the claim and whether an awardable judgment may also be realised.

Personal introduction

Just like we enter into a dialogue with the debtors of our relationships, we also like to personally meet new clients. You are therefore very welcome for an introductory meeting with us at our office in Baarn. We will, of course, be happy to visit you with equal pleasure.

Do not hesitate to call us or make an appointment, using the website. We will be happy to talk with you.

Outsource collection?

Do you want more information about outsourcing your collection and what we can do for you? Please contact us directly to make an appointment.

+31 (0)35 541 1201


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Strike the right tone too...

We are proud of the years of collaboration with, among others, following relationships. Of course, we will gladly add you to them.