Unpaid invoices are very annoying, especially if it concerns foreign receivables. International collection involves clear other challenges than the collection of invoices in the Netherlands.
What happens the moment your invoice is not paid? Can an international procedure also be executed in the Netherlands? It is often thought that the judicial collection of outstanding debts has to take place in the country in question. However, this is not always necessary or desirable.
However, it does involve the right knowledge of legislation and the customs of the country in question. It is good for you to know that we possess an extensive international network of local collection specialists, who we can call on if necessary.
The tone makes the music
Thanks to our years of experience, we have learned that one customer is not like another. While one customer reacts well to an email, the other appreciates a telephone call. Listening well, personal attention and our years of experience ensure the best result.
We normally always start an international collection procedure first by amicable means and from our office in Baarn. This trajectory has four possible outcomes:
- Immediate payment
Your customer immediately pays the total claim after our first debt collection letter, including interest and collection costs.
- Payment scheme
Your customer does not have the possibility to pay the amount in one go. We will then make payment arrangements in consultation with the customer in question and oversee compliance.
It occurs that the outstanding payment appears to be related to disagreement about the quality of the delivery or related matters. In such cases we attempt to act as an intermediary and arrive at a compromise acceptable for both parties.
- No response whatsoever
Of course, it may happen to us just like it did to you and we may also not get any response. In that case we will inform you about the legal feasibility of the claim and whether an awardable judgment may also be realised.
Just like we enter into a dialogue with the debtors of our relationships, we also like to personally meet new clients. You are therefore very welcome for an introductory meeting with us at our office in Baarn. We will, of course, be happy to visit you with equal pleasure.
Do not hesitate to call us or make an appointment using the website. We are happy to talk to you.
Do you want more information about outsourcing your collection and what we can do for you? Please contact us directly to make an appointment.
+31 (0)35 541 1201
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