Contact us

Call: +31 35 541 1201
Make an appointment

Send a question or send us a message:

Come in contact with us

Telephone

035 541 1201

Email

info@plaggemars.nl

Office

Goeman Borgesiuslaan 17
3741 CP Baarn

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Frequently asked questions

How do I hand over a claim?
If you want to hand over a claim for the first time, then it is wise to first contact us for consultation. We can then determine with you whether collection makes any sense at all and whether you have correctly put the debtor in question in default We can then also indicate what information you need to supply in order to start up a collection procedure.
What time is best for handing over a claim?
If your invoice is not paid after the due date and your customer has not sufficiently responded to your reminders, the time has come when you can hand over your claim for collection. Normally, this happens between 2 and 2.5 months after the invoice date.
How long does an average debt collection trajectory take?
The duration of a debt collection process depends on many factors. Does it concern a B2B or B2C claim, what is the amount of the amount to claim and/or is the indebtedness contested. Can a case be resolved amicably or will legal proceedings need to be initiated?
What is true is that we do everything we can to achieve a result as soon as possible, after all, that is in your and our interest.
How does Plaggemars approach my customer?

We hold the view: treat others as you would like to be treated yourself. When you hear each other, you talk to each other and a solution always follows. To achieve this, we communicate both by email, by mail and by telephone, while a visit on location is also among the possibilities.

Is Plaggemars certified?

Plaggemars Incasso is committed to reliability and quality and wants to convey that by conforming to the criteria of the Debt Collection Quality Mark (Incasso Keurmerk).

These criteria set out rules and standards to which Plaggemars Incasso complies and which is overseen by the independent Certification Institute in Zoetermeer.

Date of the last issued quality mark certificate is 15 December 2023.

Is Plaggemars member of the Dutch Association of Debt Collection Agencies?

Yes, indeed! Along with the Dutch Association of Debt Collection Agencies (NVI), Plaggemars Incasso strives for further professionalisation of the industry and an improvement of the image.

Does Plaggemars have the Debt Collection Quality Mark?

Plaggemars Incasso is committed to reliability and quality and wants to convey that by conforming to the criteria of the Debt Collection Quality Mark (Incasso Keurmerk). These criteria sets out rules and standards to which Plaggemars Incasso complies and which is overseen by the independent Certification Institute in Zoetermeer. Date of the last issued quality mark certificate is 15 December 2023.

Business address

Visits by appointment only.

Office Plaggemars

Goeman Borgesiuslaan 17
3741 CP Baarn