Do you have customers who do not pay or pay poorly and also do not respond to your reminders? Especially if you would like to maintain a good relationship, this is an annoying situation. Chasing unpaid invoices is frustrating, time-consuming and it costs extra money.

Amicable debt collection is a customer-friendly way to have outstanding invoices recovered. You hand over your outstanding invoices of which the payment period has expired completely to us.Properly, we contact your customer and try to persuade them to pay the invoice without court intervention.

The tone makes the music

Thanks to our years of experience, we have learned that one customer is not like another. While one customer reacts well to an email, the other appreciates a telephone call. Listening well, personal attention and our years of experience ensure the best result.

Possible outcomes

Amicable debt collection has four possible outcomes:

• Direct payment
  Your customer pays the total claim immediately after our first collection letter, including interest and collection costs.

• Payment scheme
  Your customer does not have the possibility to pay the amount in one go. We will then make payment arrangements in consultation with the customer in question and oversee compliance.
• Compromise
  It occurs that the outstanding payment appears to be related to disagreement about the quality of the delivery or related matters. In such cases we attempt to act as an intermediary and arrive at a compromise acceptable for both parties.
• No response whatsoever
  Of course, it may happen to us just like it did to you and we may also not get any response. In such cases, we proceed with legal collection.

Personal introduction

Just like we enter into a dialogue with the debtors of our relationships, we also like to personally meet new clients. You are therefore very welcome for an introductory meeting with us at our office in Baarn. We will, of course, be happy to visit you with equal pleasure.

Do not hesitate to call us or make an appointment using the website. We are happy to talk to you.